How to Refer

How to Refer

Here’s how you can initiate the referral process for services at Volunteer Behavioral Health:

  • For First-Time Appointments: Call our Centralized Access/Customer Service at 1-877-567-6051 for first time appointments or information about our services.
  • For Crisis Emergencies: Call our 24/7 Crisis Hotline at 1-800-704-2651. Our trained providers are available for immediate support and assistance.
  • For Medical Records: Email or call our Medical Records Department at medrec@vbhcs.org or 1-931-570-2751. Please allow 10 business days to process your request for records.

Program-Specific Referrals:  Please use the contact forms provided below to reach out to these specific programs. Be sure to include pertinent information regarding the client and their specific needs in order to assess eligibility.

  • Housing Referrals

  • A.S.H. (Mission Accomplished Stable Housing)
  • Projects for Assistance in Transition from Homelessness (PATH)
  • Rural Rapid Rehousing and Continuum of Care- South
  • Rural Rapid Rehousing and Continuum of Care- Hamilton County
  • SOAR (SSI/SSDI Outreach, Access, and Recovery)

  • Positive Action
  • Project BASIC (Better Attitudes and Skills in Children)
  • School Based Behavioral Health Liaisons (SBBHL)

  • Peer Support Centers
  • FindMyRecovery.org
  • Regional Intervention Program (RIP)
  • Project AFFIRM
  • System of Care Across TN (SOCAT)
  • Grundy Safe Communities Coalition
  • Individual Placement and Supported Employment (IPS)
  • Juvenile Justice Reform (JJR)

  • Rutherford County

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This contact form is intended for general inquiries and non-confidential communication only. Please refrain from submitting any sensitive medical information, personal health details, or confidential data through this form.